Brands

Brands

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
furniture-source.com

Terms

 
 
E-Commerce Store Policies & (Price Hold) Layaway / Policies
 
 

Clearinghouse Furniture Partners Inc.  (Furniture Source) recommend on line customers visit the location and inspect the items selected before delivery or pick up to assure they meet your expectations. (We cannot guarantee merchandise fabrics, colors, stains and finishes are an exact match to catalogue or web photos).

Limited Warranty Clearinghouse Furniture Partners  (Furniture Source) will repair any workmanship defect for a 30 day period from the date of purchase under conditions of normal usage. Customers are responsible for returning merchandise to the store for repair.

Manufacturers do not guarantee upholstered fabrics for shrinkage, color fastness or wear ability, therefore Clearinghouse Furniture Partners cannot offer guarantees for same.

Layaway Clearinghouse Furniture Partners Inc.  (Furniture Source) provides Free "Price Hold" Layaway accounts to our customers to allow them to guarantee the price of ordered merchandise. No service charges, fees or interest are applied to any active, current Layaways. Once the Price Hold Layaway is created, we guarantee the price of ordered merchandise and do not represent to hold the merchandise. By selecting the layaway option, your credit or debit card account will be debited the amount selected. Layaway payments are required every 30 days to keep your Price Hold Layaway active. Prior to picking up the merchandise, we do request a 2 week minimum notice to help ensure the merchandise is in stock or not back ordered. If your ordered merchandise is in stock, pick up or delivery may be arranged ASAP at your selected location. A ten day refund policy is provided by Clearinghouse Furniture Partners on "in store" initial layaway deposits if customer brings original receipt to the location. All cash refunds over $75.00 that fall into this category will be issued from the home office. All "on line" initial Price Hold Layaway deposit refunds witin 10 days, will be issued from the home office to your debit or credit card that you used to make the original deposit pending refund approval. All inactive layaway price hold orders as well as inactive store credits may be subject to a service charge of ten dollars per month after six months with no payment. Should a manufacturer discontinue an item you have on Price Hold Layaway, your layaway has not expired and payments are current, you may reselect or request a refund in full on that item. Layaway customers may adjust or change their current layaway items at any time by contacting the location manager. You may arrange early pick up or delivery of any "in stock" items you have on layaway if you like and pay your balance at the location or on line. Once again, we do request a minimum of three weeks notice to assure merchandise is in stock. If your items are already in stock, you may pick up immediately. 

Layway time extension Should you require a time extension of your Price Hold Layaway beyond your original selection, contact the Clearinghouse Furniture Partners location of your Layaway. The location manager will review your order. Providing the Price Hold Merchandise has not been discontinued, your Layaway payments are current according to above terms and manufacturers have not increased their price, the manager may be able to extend your Price Hold Layaway an additional 30, 60 or 90 days to accomodate your circumstance.

As/is Policy The following conditions apply to all items marked as/is No returns, no refunds, no exchanges, no warranty.

Deliveries Clearinghouse Furniture Partners  (Furniture Source) can arrange delivery for you with an independent delivery service. We cannot guarantee a specific time or date but will note your request. The delivery service will give an estimated time. Damages resulting from deliveries must be reported within two days (48 hours).

Tie Downs Clearinghouse Furniture Partners Inc is not responsible or liable for damages (resulting from tie downs) to your vehicle or other vehicles or persons. As a courtesy, we will assist you with a tie down of merchandise at your request. 

Discontinued Items Occasionally manufacturers discontinue items beyond our control. We respectfully reserve the right to have expired layaway customers reselect current merchandise. Unexpired layaway customers making regular payments on merchandise that has been discontinued may choose to reselect or receive a refund.

Refunds  No refunds. All sales final. We will accept returns of damaged items for replacement up to 72 hours for store credit only providing merchandise is in original factory packaging. We request reasonable time should replacement merchandise be on backorder.

The above policies allow us to maintain the lowest factory prices for all of our customers, and as always, at all Clearinghouse Furniture Partners subsidiaries and DBA's, we all appreciate your business!